Privacy Policy

Al Kindi Hospital website and application can be used for Free. This service is provided by Al Kindi Hospital at no cost and is intended for use as is.

This page is used to inform users regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not share your information with anyone, and it will be only used by Al Kindi Hospital as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Al Kindi Hospital unless otherwise defined in this Privacy Policy.

Information Collection and Use

To be able to book appointments in the website or app, you must first complete a brief registration form. During registration you are required to provide certain personal information (such as Name, Mobile Number, Email Address and Identification number). By registering, you agree to receive certain communications from Al Kindi Hospital. In case you do not wish to receive emails or SMS, you can send your request to info@alkindihospital.com .

We collect personal information about you, including personal information that you provide when you register to use this website or app (as described above). You may access and browse some of our website without disclosing personal information.

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Current Location, Geo-Location, Platform Type, Timestamp, Usage. The information that we request will be retained by us and used as described in this privacy policy.

Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s calendar, reminders, storage, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.

Push Notifications. We may request to send you push notifications regarding your account or the mobile application. If you wish to opt- out from receiving these types of communications, you may turn them off in your device’s settings.

We may process or share data based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
The app does use third party services that may collect information used to identify you.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third- party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

How to Request Account Deletion

You can request that your account and associated data be deleted at any time. To do this, please send an email to info@alkindihospital.com with the subject line "Account Deletion Request." Or you can call +973 17240444 from 8:00 AM to 8:00 PM (Bahrain Time).

Once we receive your request, we will delete your account and associated data within 30 days.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us on info@alkindihospital.com